Example. Not A Real Customer.
What Your Homeowner Sees After The Estimate.
A sample sequence for a basement waterproofing quote: texts and an email on days 1, 3, 7 and 14, until the homeowner replies, books or asks us to stop. Every message is written with the contractor and approved before anything goes out. DaveWays sends it for them, from their business number and email address, and handles the replies. Nobody is typing live.
- DAY 1 · TEXT
Hi Dana, it’s Ridgeline Basement Waterproofing. Thanks for having Mike out yesterday. Your quote for the interior drain and sump pump is in your email. Any questions, just reply here. Reply STOP to opt out.
- DAY 3 · EMAIL
Subject: Your waterproofing quote from Ridgeline
Hi Dana, a quick recap of what Mike quoted: an interior drain along the north and east walls, a sump pump with battery backup, and sealing the crack by the window well. If you’d like him to walk you through any of it, reply with a time that suits you. - DAY 7 · TEXT
Hi Dana, Ridgeline Basement Waterproofing here. Happy to answer anything about your quote, or set up a short call with Mike. Reply STOP to opt out.
- DAY 14 · TEXT
Hi Dana, Ridgeline Basement Waterproofing. Last check-in on your quote. If the timing isn’t right or you went another way, just say so and we’ll close it out. Reply STOP to opt out.
- DANA (HOMEOWNER)
We got a cheaper quote. Can Mike come back and explain the difference?
- REPLY
Sure. Mike can come by Saturday at 10 AM or Monday at 4 PM. Which works?
- DANA (HOMEOWNER)
Saturday at 10.
Booked — re-inspection, Sat 10:00 AM, on Mike’s calendar · owner alerted by text when Dana replied
Sent for the contractor by DaveWays. The company, names and quote are made up.
What The Owner Gets
A Text As Soon As A Homeowner Is Ready To Talk
Hot replies come to you straight away, so you know before you walk into the re-inspection. This one is an example too.
Example · Hot Reply
Dana, quote #2047 — booked
Has a cheaper quote and wants Mike to explain the difference. Re-inspection booked Sat 10:00 AM.
Full thread in your monthly report.